Frequently ask questions

Your PD (Pupillary Distance) is the distance between the centres of your pupils. Your Optician will be reluctant to give you this measurement in order for you to buy your specs from them but you will save money when you buy your specs from us! See our guide on How to Measure you PD on the site and measure your own PD, it’s easy! If you don’t want to measure your own and don’t have your measurement from your Optician then we will set your PD to 63mm for men and 60mm for ladies where these measurements are the National Average. If you have a high Prescription please contact us for advice before ordering.

Then you need glasses! No, simply email the copy to us where we will do our best to help you with it. Alternatively you can always call us on +353 1 6618602 where one of our team will be happy to assist.

Please choose reading for close reading tasks, intermediate for VDU / Music /arm’s length and distance for everything else. If your prescription has different values in the distance area than the reading area then enter the details for your chosen lens choice as it appears on the prescription. If you just have one value in the reading area when your distance box has fields entered for CYL and AXIS then please put this value in the ADD box on the website.

Yes we do. All frames listed on our website are available with FREE single vision prescription lenses. If you require further info on this offer please call us on +353 1 6618602 where one of our team will be happy to assist.

No, they may appear similar but your Contact Lens prescription is different to your spectacle prescription and glasses made to this prescription would be incorrect.

We can offer a maximum prescription of +6 or- 6 sphere (SPH) and + or – 4 cylinder (CYL)

Yes we do. You can have prescription sunglasses made up in many frames on the website, just choose your frame, the tint colour and select either Medium or Dark depending how dark you want your sunglasses. If your choice is unsuitable for your prescription we will get back to you with alternative options.

Certainly. Simply select the ‘Frame only’ selection on the product page of the frame in question on the website and we will send you up to a maximum of four frames for you to try at home before you buy online. You will need to pay in full for the frames you wish to try. We will enclose a sticker with our address on so that you can send them back in the same packaging. You will be charged the full amount for the value of the frame/ frames and this will be refunded on their return. The frames must be in their original unmarked condition when we receive them back along with all cases and cloths and security tags still attached.

Yes we do and prices start from €69.00, and it is undertaken at the customer’s own risk. Should your frame break during reglazing then Sunglasses.ie will not be held responsible for any damages or costs incurred. 

Your glasses will arrive in an original Designer hard case for designer brands. They will come with a matching branded micro-fibre cleaning cloth and all enclosed in a protective jiffy bag which will go through most letterboxes.

We use An Post and GLS for our delivery service.

Your order will be processed immediately by one of our expert staff and we will generally deliver them the next working day within Ireland for orders placed before 2pm. Some designer brands may take longer and our terms state delivery of up to 28 days, however this is very rare.

Please notify us immediately should this happen by email or by phone. All our spectacles leave our prescription house in A1 condition and are scrupulously checked by our quality control department. However accidents do happen in the post and we will put it right immediately, no quibble or fuss.

We currently have FREE Delivery on all items over €100.00 delivered within the Ireland and the UK. Mainland Europe and the rest of the world costs €20.00. Please see our delivery policy and Terms & Conditions. 

We accept all major credit and debit cards, personal cheques, postal orders, Paypal and Klarna

Most certainly. We use Stripe and Paypal as our payment system which are two of the worlds the most recognised secure payment method on the internet. We take all possible steps to make sure your personal information is 100% confidential at all times and Sunglasses.ie does not accept or retain any customer payment information.

I’m afraid we do not accept Medical Cards as payment at this time.

We offer a 12 month guarantee from the date of purchase on all of our frames. Should your glasses become defective within this period we will supply you with a brand new pair. We do not offer refunds on postage and packaging or prescription lenses once ordered as the lenses are made specifically to your entered prescription. Your statutory rights are not affected by our guarantee and refund policy.

Please notify us immediately by email or by phone. Due to the vast amount of orders we receive our orders are processed very quickly. Please have your prescription at hand and the relevant address you wished for the glasses to be delivered to. When ordering on the website please check and re-check all information very carefully and email us at sales@sunglassses.ie or call us if you have any concerns.

All our completed specs leave our prescription house straight and level to the manufacturer’s original condition. However if you find they need adjusting slightly simply pop into any Opticians and they will usually adjust them for free or may charge you a small fee or call to Our Store were are experienced staff will be more than happy to assist you.

We guarantee that all of our products are 100% authentic. We are authorised sellers and buy direct from the brand manufacturers.

Yes we have a bricks & mortar store in Dublin’s Dawson Street. We have been trading since 2007 and have Ireland’s largest range of Designer Sunglasses in stock check out our contact us for our location and contact details.