As we hold a large range of sunglasses, frames and lenses in stock many orders can be processed and dispatched on the same working day if ordered before 1pm time. If any items are out of stock, we will notify you via email or telephone with an approximate delivery date.
Please call 00 353 1 661 8602, or live chat with us if you require this service which is provided with GLS Couriers next-day delivery service for all deliveries within Ireland and An Post Track & Trace for the UK & rest of the world. For certain frames and more complex lenses, manufacture and dispatch can take up to 10 working days.
Once your purchase has been thoroughly quality checked, your glasses/sunglasses will be dispatched to you through our carriers tracked and trusted postal service, every delivery is secure, recorded, and traceable.
A tracking link will be sent to you once your order reaches the carrier, for you to be able to follow it all the way to your front door.
Please note: we can only send parcels to the delivery address given when placing your order, please contact us immediately if you wish to make any alterations and we shall try our best to accommodate you if the item has not been dispatched.
WHEN WE DELIVER
Our couriers typically deliver Monday to Friday and will send you a text and email with an estimated time of delivery (please note Saturday and Sunday are not classed as working days and we do not deliver on Bank Holidays).
A signature is requested upon delivery.
If this time does not suit please follow the contact details from GLS in your email to arrange an alternative time.
For worldwide deliveries the An Post International service is used, all items are secure, recorded, and traceable. A tracking link will be sent to you once your order reaches the carrier, for you to be able to follow it. Once your item has left Ireland, it will be delivered to your local postal office in your country, you may wish to contact your postal services for further information referencing your tracking number.
Any customs or import duties are charged once the parcel reaches its destination country.
These charges must be paid by the recipient of the parcel and unfortunately, we have no control over these charges as customs policies vary from country to country.
If you have any questions related to customs charges you are advised to contact your local customs office. If you have any questions related to your delivery please contact us on 01 661 8602. (international 00 353 1 661 8602) or contact us by email at firstname.lastname@example.org.
Please note that in very rare cases delivery can take up to 28 days.